Refund policy
REFUND & CANCELLATION POLICY
All Convalaxaa products are digital products delivered electronically. Because digital products and download/access links can be accessed or copied immediately after purchase, all purchases are final.
CANCELLATIONS
Orders cannot be cancelled once the order has been placed. Please review your product, price, and order details carefully before completing checkout.
RETURNS
We do not accept returns of digital products.
REFUNDS
All sales are final and we do not provide refunds for change of mind, accidental purchase, failure to read the product description, or inability to use a product because of device, software, account, or compatibility limitations that were reasonably disclosed on the product page.
If you receive a broken, inaccessible, or materially incorrect digital product, contact us at convalaxaa@gmail.com within 7 days of purchase. Please include your order number, the email used at checkout, and a description of the problem.
We may investigate and, where appropriate, provide a replacement file, corrected access, or another reasonable resolution.
We reserve the right to review exceptional cases involving duplicate charges, technical delivery failures, or errors attributable to Convalaxaa.
PAYMENT REVERSALS AND CHARGEBACKS
If you believe there is a payment or delivery problem, please contact us first so we can investigate and help resolve the issue.
CONTACT
Company: Convalaxaa
CEO: NARRESH GALIDEVARA
Email: convalaxaa@gmail.com
Phone: +91 9059627059
This policy applies to purchases made through convalaxaa.com. Nothing in this policy is intended to limit any consumer rights that cannot legally be excluded in the customer's jurisdiction.